First Aid For Your Merch Curiosities

Got questions? We’ve got you covered! This section answers the most common inquiries about our merchandise. From how to order, payment methods, shipping, and more. Before sending us a message, make sure to check if your question is already answered here!

Frequently Asked Questions

How do I order your merch?

You can place your order by filling out our official order form here: Order Form

What are the payment methods available?

We currently accept payments via Cash (only for DMSFI Students) and GCash / Online Payment. After payment, kindly send us your reference number for confirmation.

Do you offer Cash on Delivery (COD)?

Unfortunately, we do not offer COD. J&T and other couriers do not support COD in our case. GCash / Online Payment is our most secure and recommended option.

How much is the shipping fee?

We charge a PHP100 Flat Fee for Nationwide orders. For Davao-based orders, pickup is available at Davao Medical School Foundation Inc. We have a no outside school meetup policy for the safety of the students.

Do you accept orders outside Davao City?

Yes! We ship nationwide via J&T Express (if available in your area).

6. Can I track my order?

Yes! Once your order is processed, you will receive an Order ID via email (check spam if not found). Use our Order Tracker page on the website to check your order status.

7. When will I receive my order?

Processing typically takes up to 14 business days for delivery, and delivery times depend on your location. We’ll notify you once your item is shipped!

8. Can I return or exchange items?

Only defective items may be returned or exchanged within 3 days of receiving the order. Please contact us immediately for concerns.

9. Where do proceeds go?

100% of the proceeds go to funding future student-led events, projects, and initiatives for the Nursing community.